Terms of Service

Effective Date: January 1, 2025

These Terms of Service ("Terms") govern your use of the website located at 3lepreservation.com and any services offered by 3LE Property Preservation & Valuation Services, LLC ("3LE," "we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services Overview

3LE provides property preservation, landscaping, valuation, handyman, and cleanout services primarily in the Richmond/Vallejo and greater Bay Area regions of California. Our website allows you to learn about our services, request quotes, submit service requests, create an account, and interact with our team. The specific scope, pricing, and terms for any individual project will be outlined in a separate service agreement or quote provided to you.

2. Account Registration

Certain features of our website require you to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

3. Use of the Website

You agree to use our website only for lawful purposes. You must not:

• Use the site in any way that violates applicable federal, state, or local laws
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to any part of the website, accounts, or systems
• Interfere with or disrupt the integrity or performance of the website
• Use automated tools (bots, scrapers) to access the website without permission
• Upload malicious code, viruses, or harmful content

4. Quotes & Service Requests

Quotes provided through our website or by our team are estimates and are not binding until a formal service agreement is signed by both parties. All quoted prices are subject to change based on the actual conditions found at the property. We reserve the right to decline any service request at our discretion. A separate service agreement will govern the specific terms, scope, timeline, and pricing for each project.

5. Intellectual Property

All content on this website — including text, graphics, logos, images, photographs, the Buddy the Beaver mascot, videos, and software — is the property of 3LE Property Preservation & Valuation Services, LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

6. User-Submitted Content

When you submit content to our website (including photos, reviews, property descriptions, or other materials), you grant 3LE a non-exclusive, royalty-free, perpetual license to use, display, and distribute that content in connection with our services and marketing. You represent that you own or have the necessary rights to submit such content and that it does not violate any third-party rights.

7. Reviews & Testimonials

Reviews submitted through our website are subject to approval by our team. We reserve the right to remove reviews that contain offensive language, false information, spam, or content unrelated to our services. Published reviews may be displayed on our website and marketing materials.

8. Limitation of Liability

To the fullest extent permitted by law, 3LE Property Preservation & Valuation Services, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or our services. Our total liability to you for any claim arising from these Terms or your use of the website shall not exceed the amount you have paid to 3LE in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.

10. Indemnification

You agree to indemnify, defend, and hold harmless 3LE, its officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in Contra Costa County, California.

12. Termination

We reserve the right to terminate or suspend your access to the website at any time, with or without cause, and with or without notice. Upon termination, your right to use the website ceases immediately. Sections of these Terms that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) shall remain in effect.

13. Changes to These Terms

We may modify these Terms at any time by posting the revised version on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Contact Us

If you have questions about these Terms of Service, please contact us: